Last updated October 2026
Privacy
To make your book, you trust us with photos and stories about the people you love most. Here is exactly what we collect, why, and what happens to it.
Who we are
Oh Goose LLC is a small family business run by Hadar. When this page says "we" or "us", that's who it means.
What we collect
- Your email address, so you can sign in, get updates about your order and approve your proofs. If you check out as a guest, we create an account for that email so you can get back to your order from any device.
- Your password, if you choose to sign in with one instead of an email link. Supabase stores it scrambled (hashed), so we never see it.
- The characters in your book: their names, ages, the photos you upload and your answers about them. This can include information about your children. We only use it to make your book.
- Your shipping address and phone number, so the printer can deliver your book. If you tick “OK to text me about my order” at checkout, we may also text you about your book. Never ads.
- Your messages to us, like comments on your proofs or emails you send.
- How you found us: if you came from one of our ads, posts or a partner's link, we note which one when you order (and your answer if you tell us how you heard about us), so we know what's working.
- Mailing list sign-ups: your email (and your first name, if you share it on our join page), so we can send you occasional coupons and news. You only join if you ask to. Ask anytime and we'll remove you.
We never see your card details. Payment happens on Stripe's secure checkout page, and we only see that you paid.
Who helps us make your book
We share only what each one needs to do its job:
- Supabase stores your account, your answers and your photos (on servers in the US).
- Vercel runs this website. It also counts visits without cookies, so we can see which pages people use and where they get stuck. If a page breaks in your browser, we get a short technical note (the page and the type of phone or browser), never your photos or answers.
- Stripe takes your payment.
- Lulu prints and ships your book, so it gets your finished book files, name, shipping address and phone number.
- Resend sends our emails to you.
If you use the microphone button to speak your answers, your browser turns your speech into text using its own built-in service (for example, Chrome uses Google's). We only receive the text.
We don't sell your information, and we don't use advertising trackers.
Cookies
We use one kind of cookie: the one that keeps you signed in. No advertising or tracking cookies.
How long we keep things
We keep your characters and photos while you have an account, so you can use them again in a future book. We keep order records for 7 years for tax purposes. You can ask us to delete your account, photos or characters at any time by emailing hello@ohgoose.com, and we will do it within 30 days.
Sharing your book
Your photos, answers and finished book are private. We will only show your characters or pages publicly, like on this website or social media, if you tell us it's okay. Once your first proofs are approved, your order page asks what you're happy to share: your finished book pages, your character cards, or the photos you sent. Everything stays private unless you tick a box, and we never share last names or where you live. You can change your answer anytime from the same page. Changes apply to what we share from then on; posts already shared stay up, so if you're unsure, leave the box unticked.
Children
Oh Goose is for grown-ups ordering books for their families. Accounts are for people 18 and older. Please only share photos and details of children you are the parent or guardian of, or have their parent's permission to share.
Your choices
You can ask to see, correct or delete the information we have about you. Just email us. We'll never charge you for it.
Changes
If we change this page in a way that matters, we'll update the date at the top and email customers.
Questions? Email us at hello@ohgoose.com and a real person will answer.